Today we’re going to talk about how to fix the dreaded mail to about blank option. This error usually appears when you’re on a website and click on a mail to hyperlink. When working correctly it will open a new link and your preferred email client with your email as the return email. Sometimes an error occurs. Below is a video tutorial on how to fix the problem. How to Fix the Mailto Link.
Today we’re going to talk about how to fix the dreaded “mail to” about blank option. So, when you’re on a website, you click on a hyperlink that you want to send you an email, or you want to email that person, and it brings up a blank page. It looks like this. (See Vido) So I’m going to email this math teacher, and when I click on the hyperlink, it brings me to an “about:” blank page.
Why This Error Occurs
There are a couple of different reasons why this might be happening. Especially in Google Chrome, you may have your handler turned off, or you may have your default browser set to another browser.
To fix that, let’s go into settings in Google Chrome. First, you’ll come up here to the three dots next to your account; then, you will go down and click on settings.
Once you are in the settings tab, you need to scroll down to privacy and security and click on “site settings.” Then scroll down a little bit where we have “additional permissions” here, click the down carrot button and open up more options. You’ll see handlers right here, and you’re going to click on handlers. Right now, this is off, so what I want to do is I want to turn that on.
Now that my handlers are turned on, I have to tell Google Chrome now to allow Google Chrome basically to handle that “mail to” option. You’ll need to put in a code, and I will put that in the video description below. Then, you can copy and paste it. It’s right there.
I have it in a text edit file. When you have entered the code, go back to a new window. We’re going to copy that and paste that right in there. What it’s going to do now is it’s going to open up my Gmail Inbox, and there’s going to be a little icon right here that’s going to appear.
I’m going to tell you before this happens, so you know when to click on it. So, when I click right there, you’ll see that little icon, which is the icon that we want to focus on.
We’re telling Gmail or Google Mail to do that we want to allow any outside source to open up our email when we go to click on a hyperlink email address or send an email or the “mail to” colon. So when I click on “allow,” I click done; that’s taken care of.
So if I go back and look at my settings here in my handlers my default is now mail.google.com. So again, let’s close out of both of these. I’m back on the original site; I’m about to send an email to a teacher; when I click on this hyperlink, it will pull up my Gmail and have a sent email ready to go in my inbox. If you have questions on how to fix the Mailto Link problem, please email me.